ergeon - Notice history

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America experiencing degraded performance

Operational

Ergeon Website - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Customer App - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Blog - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Fence Quoting - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Quote Approvals - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

DET - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Quote Requests - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Field App - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

BR - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Phone - Operational

91% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 74.62%

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Nov 2025
Dec 2025
Jan 2026

AI Customer Response Agent - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 99.98%

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Nov 2025
Dec 2025
Jan 2026

Third Party: Stripe → Stripe API - Operational

Third Party: Amazon Web Services – AWS → AWS lambda-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS s3-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS rds-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS apigateway-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS sns-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS sqs-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS dynamodb-us-west-2 - Operational

Third Party: Amazon Web Services – AWS → AWS cloudwatch-us-west-2 - Operational

Third Party: Anthropic → Claude API (api.anthropic.com) - Operational

Third Party: Twilio → PROGRAMMABLE MESSAGING → SMS - Operational

Third Party: Twilio → DEVELOPER TOOLS → REST API - Operational

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America - Degraded performance

Third Party: Talkdesk → US (mytalkdesk.com) → Inbound Calls (Talkdesk Voice) - Operational

Third Party: Talkdesk → US (mytalkdesk.com) → Outbound Calls (Talkdesk Voice) - Operational

Third Party: Talkdesk → US (mytalkdesk.com) → Talkdesk API (Talkdesk Platform) - Operational

Third Party: Talkdesk → Carriers Network (carriers-network) → Voice (US) - Operational

Third Party: Pipedrive → Services → REST API v1 - Operational

Third Party: Pipedrive → Application → Web App - Operational

Third Party: Pipedrive → Services → Login - Operational

Third Party: Slack → Slack Messaging - Operational

Third Party: Slack → Slack Apps/Integrations/APIs - Operational

Third Party: Slack → Slack Connections - Operational

Third Party: Slack → Slack Login/SSO - Operational

Third Party: Google Cloud Platform → Google BigQuery - Operational

Third Party: Lob → API - Operational

Third Party: GitHub → Actions - Operational

Third Party: GitHub → Git Operations - Operational

Third Party: GitHub → Pull Requests - Operational

Third Party: Jira → Create and edit - Operational

Third Party: Jira → Search - Operational

Third Party: Jira → Viewing content - Operational

Third Party: CircleCI → Pipelines & Workflows - Operational

Third Party: CircleCI → Docker Jobs - Operational

Third Party: CircleCI → CircleCI API - Operational

Third Party: CircleCI → CircleCI UI - Operational

Third Party: Sentry → US Ingestion → US Error Ingestion - Operational

Third Party: Sentry → Alerting → US Errors Alerting - Operational

Third Party: Sentry → API - Operational

Third Party: Sentry → Dashboard - Operational

Third Party: New Relic → Data Ingest : US → APM Agent : US - Operational

Third Party: New Relic → Alert Notifications : US → APM : US - Operational

Third Party: New Relic → UI : US → APM : US - Operational

Third Party: New Relic → UI : US → Dashboards : US - Operational

Notice history

View current status

Jan 2026

Public Admin Heartbeat outage
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Public Admin Heartbeat outage has recovered and is now operational. Thank you for your patience.
  • Investigating
    UTC
    Investigating
    Public Admin Heartbeat outage is currently experiencing issues. Our monitoring detected this automatically and the team has been notified. We are investigating.
Public Admin outage
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Public Admin outage has recovered and is now operational. Thank you for your patience.
  • Investigating
    UTC
    Investigating
    Public Admin outage is currently experiencing issues. Our monitoring detected this automatically and the team has been notified. We are investigating.
Public Admin Heartbeat outage
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Public Admin Heartbeat outage has recovered and is now operational. Thank you for your patience.
  • Investigating
    UTC
    Investigating
    Public Admin Heartbeat outage is currently experiencing issues. Our monitoring detected this automatically and the team has been notified. We are investigating.
Public Admin outage
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Public Admin outage has recovered and is now operational. Thank you for your patience.
  • Investigating
    UTC
    Investigating
    Public Admin outage is currently experiencing issues. Our monitoring detected this automatically and the team has been notified. We are investigating.
PhoneApp Delays and Outages
ResolvedMajor outage1 hour 56 minutes
  • Resolved
    UTC
    Resolved
    The issue has been resolved. Services are now working normally.
  • Update
    UTC
    Update
    Our team is actively investigating delays and outages in the PhoneApp. We will provide updates as we learn more.
  • Investigating
    UTC
    Investigating
    We are aware that the PhoneApp is experiencing delays and frequent outages, impacting the team's workflow. Our team is investigating the issue. We apologize for any inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

Dec 2025

No notices reported this month

Nov 2025

No notices reported this month

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