ergeon - PhoneApp Delays and Outages – Incident details

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America experiencing degraded performance

PhoneApp Delays and Outages

Resolved
Major outage
Started 9 months agoLasted 1 hour 56 minutes

Affected

Web Apps

Partial outage from 6:35 PM to 1:36 PM

Phone

Partial outage from 6:35 PM to 1:36 PM

Updates
  • Resolved
    UTC
    Resolved
    The issue has been resolved. Services are now working normally.
  • Update
    UTC
    Update
    Our team is actively investigating delays and outages in the PhoneApp. We will provide updates as we learn more.
  • Investigating
    UTC
    Investigating
    We are aware that the PhoneApp is experiencing delays and frequent outages, impacting the team's workflow. Our team is investigating the issue. We apologize for any inconvenience and appreciate your patience as we work to resolve this as quickly as possible.