ergeon - Twilio - Degraded Performance – Incident details

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America experiencing degraded performance

Twilio - Degraded Performance

Resolved
Major outage
Started 10 days agoLasted 2 hours 10 minutes
Updates
  • Resolved
    UTC
    Resolved
    Twilio has recovered. The external service is now reporting operational status. All dependent Ergeon services should be functioning normally.
  • Monitoring
    UTC
    Monitoring
    We are monitoring an issue with Twilio. The external service is currently reporting degradedperformance. This may affect some Ergeon services that depend on Twilio. We will provide updates as more information becomes available.