ergeon - Twilio - Degraded Performance – Incident details

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America experiencing degraded performance

Twilio - Degraded Performance

Resolved
Major outage
Started 6 months agoLasted 722 hours 25 minutes
Updates
  • Update
    UTC
    Update
    Manually resolved during APPS-8936 cleanup. Instatus third-party sync was stuck since April 21.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We are monitoring an issue with Twilio. The external service is currently reporting degradedperformance. This may affect some Ergeon services that depend on Twilio. We will provide updates as more information becomes available.